Privacy Policy

Internet Privacy & Cookies Policy

Who we are

This is the privacy statement of Visit Kelso, a constituted group that provides focus for engaging with the community, developing a vision for the town of Kelso and delivering actions with the aim of creating a more vibrant, welcoming and confident community in Kelso Town Centre and the surrounding area.

This privacy statement explains how we collect and use personal information about you.

1. What personal information we collect

Information that you provide us

  • Membership application details
  • Electronic and paper based correspondence

How we use your personal information

The purposes for which personal information is processed are noted below. Receipt of this information is deemed to ensure consent to carry out the following:

  • Maintain records
  • Issue membership renewal notices
  • Inform on planned activities/events etc
  • Updating on the impact of activities undertaken
  • Data is securely stored in line with GDPR

Who we share your personal information with

Access to your information is limited by need, to the committee and leadership group.

If you do not provide your personal information

We will assume that your consent is no longer granted to hold your information, and that you no longer want to be a member or volunteer.

How long we retain your personal information for

We will hold your information for one year after membership ceases. At the end of that retention period your data will be deleted completely.

2. Using our website

Cookies – In order to improve the overall experience of visiting our website, we use a server-based log to collect anonymous information about our website visitors. This data is only used to generate statistical charts and will not be used in any other way. Cookies are small text files that are stored on your computer when you visit a website. They are mainly used as a way of improving the website functionalities or to provide more advanced statistical data. Your web browser (the software you use to access our website) should allow you to control the cookies that it stores on your computer. For more information about cookies you can read the guidance at All About Cookies .

3. Your rights.

Access to your information – You have the right to request a copy of the personal information about you that we hold.

Correcting your information – We want to make sure that your personal information is accurate, complete and up to date. You may ask us to correct any personal information about you that you believe does not meet these standards.

Deletion of your informationYou have the right to ask us to delete personal information about you where:

  • You consider that we no longer require the information for the purposes for which it was obtained.
  • We are using that information with your consent and you have withdrawn your consent – see Withdrawing consent to using your information
  • You have validly objected to our use of your personal information – see Objecting to how we may use your information
  • Our use of your personal information is contrary to law or our other legal obligations.

Objecting to how we may use your information – You have the right at any time to require us to stop using your personal information for direct marketing purposes.  In addition, where we use your personal information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.

Restricting how we may use your information – In some cases, you may ask us to restrict how we use your personal information.  This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information.  The right might also apply where this is no longer a basis for using your personal information but you don’t want us to delete the data.  Where this right to validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.

Automated processing – If we use your personal information on an automated basis to make decisions which significantly affect you, you have the right to ask that the decision be reviewed by an individual to whom you may make representations and contest the decision.  This right only applies where we use your information with your consent or as part of a contractual relationship with you.

Withdrawing consent using your information – Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.

Please contact us in any of the ways set out in the Contact information and further advice section if you wish to exercise any of these rights.

4. Changes to our privacy statement

We keep this privacy statement under regular review and will place any updates on this website.  Paper copies of the privacy statement may also be obtained by contacting us either by email or letter.

This privacy statement was last updated on 6th July 2018.

5. Contact information and further advice

If you have any queries with this notice, please contact us either by email to info@visitkelso.co.uk or by letter to Tina Newton, Borders Cookware, 7 Bridge Street, Kelso. TD12 4RE

 

Complaints

We seek to resolve directly all complaints about how we handle personal information but you also have the right to lodge a complaint with the Information Commissioner’s Office, whose contact details are as follows:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone – 0303 123 1113 (local rate) or 01625 545 745

Information Commissioner’s Office

 

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